According to a recent Gallop Poll only 6% of men wear a tie to work every day.  Sales of men’s ties have dropped to a record low of 677 million as opposed to 1.3 billion in 1995. This and other  facts about ties was the subject of an article in my local paper, The Press Democrat. 

To Tie or Not To Tie!

Not many years ago ties were required in most fine restaurants. Now you see men with baseball caps on backwards and even gang attire. The only men who seem to consistently wear a tie are funeral directors, talk show hosts, news anchors and lawyers when they are in court. And why do talk show hosts wear a suit and tie anyway?  I would laugh just as loud at Jay, David and Craig if they were wearing dress casual. Wouldn’t you? 

On the other hand those comedians 

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Tags: Communication, New News, Performance Expectations by Norma Smith Davis
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Managers and supervisors can take note on how hospitals are reducing their malpractice lawsuits by counseling their doctors to apologize when they make a mistake. 

Yes it’s true there is a lot to be learned about excellent leadership, communication and collaboration from the newspaper.  Part one of this article spoke about a casino tribal leader who overcame his predecessor’s bad leadership and communication to win over a community that had been dead set against any expansion of the casino in the wine country.  Here’s a story, in the same newspaper (The Press Democrat, Santa Rosa, California) on the same day that further illustrates the points.  

The Value Of Saying You Are Sorry

When Dr. Tapas K. Das Gupta, chairman of surgical oncology at University of Illinois Medical Center discovered that he had removed tissue from the wrong rib of his patient, he did something that might have made some hospital lawyers cringe; he apologized to the patient!  He recalled saying, “After all these years, I cannot give you any excuse whatsoever.  It is just one of those things that occurred.  I have to some extent harmed you”.   

Wow, for decades malpractice lawyers have been advising doctors to 

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Tags: Communication, New News, Rewards, Recognition by Norma Smith Davis
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FROM THE NEW NEWS FILE:

Ninety two percent of managers told researchers that they are doing an “excellent” or “good” job managing their employees, BUT only 67% of workers agree with them.  In addition 23% say their boss is doing a “fair” job and 10% say they are doing “poor’ job. 

What explains this discrepancy?  Research conducted by Rasmussen Reports LLC for Hudson, a staffing and outsourcing firm, suggests that while workers aren’t giving managers an overwhelming thumbs-down, the difference does suggest a problem. 

 Basically, no one thinks they are doing a bad job, but most workers 

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Tags: New News by Norma Smith Davis
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